Party FAQ's

 

Click on the links below for important information about our birthday parties:

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Some things to keep in mind when booking a Mad Science birthday party:

1)    Our Mad Scientist will come to wherever you are holding the party! BOOK YOUR PARTY HERE  

2)   The entertainment portion of all our birthday parties lasts approximately 45 - 60 minutes depending on the size of your party and the ages of the children. During this time, we will perform lots of hands-on activities and demonstrations and make a take-home project for all the kids!

3)    Since our parties involve hands-on, interactive activities, they are usually appropriate for children 4 and older. Younger siblings are welcome to watch but generally do not participate. Regardless of age, anyone participating in the activities and making the take-home project will be considered when determining the number of participants and your cost.

4)    It is best to book as soon as possible as our weekend party slots sell out quickly. When ready to book, just call our office and ask for a birthday party specialist.

5)    A $50 non-refundable deposit is required at the time of booking. Your party time and date will not be reserved until this deposit is paid. The balance is due on the day of your party. Your Mad Scientist can accept checks or credit cards - please, no cash.

6)    At the time of booking, we will send out a letter that confirms your party reservation. If we have not heard from you sooner, we will call you about 5 days in advance to re-confirm your information.

7)    After booking your party, if you wish to change your party time, day or location, you must contact Mad Science.

8)    Finales and Goody Bags are available to make your party a true Mad Science party. Click here for details.

Often customers inquire about a gratuity for the instructor. At your discretion, the typical service percentage (15% - 20%) is customary. Please pay him or her directly and do not include this amount with the balance due.

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 For travel parties where we come to you:

1)    We conduct birthday parties on any day of the week and at any time; however Saturday and Sunday are the most popular days. Therefore our show times on the weekend are 11am, 2pm and 5pm. Also consider a Friday afternoon or evening party. These are becoming increasingly popular.

2)    We can accommodate any size group or budget.

3)    There is no hassle, no worries and no mess for you as our Mad Scientist will arrive early to set-up, will conduct the show and then will clean up leaving the party site exactly as he/she found it.

4)    What Mad Science will need from you: access to electricity and water, and a small table (such as a card table) for our equipment. An area where the kids can sit on the floor with enough room to get up and down is preferred. The ability to darken the area in which the presentation will take place may enhance some of our experiments.

5)    A small travel charge may apply.

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Travel Party Guidelines and FAQs:

PARTY LOCATION. We have performed the entertainment at birthday parties in a huge variety of locations: family rooms, basements, garages, church social halls, restaurants of all kind, the mall food court, you name it! We can make fun science happen just about anywhere! However some locations work better than others for our unique brand of hands-on science.

Please keep in mind these few guidelines when considering a location for your party:

  • We require an inside location with access to power and water. Some aspects of our parties like the take home project can be done outside, but it is best to plan to be inside for the duration of the party.
  • The ability to darken the area may enhance some of our demonstrations. We prefer to keep away from skylights and large bay windows. If your location has lots of light, please inform our staff when booking your party so we can make the necessary adjustments.
  • A location dedicated to just your party will be the best for your enjoyment.
  • As our shows are highly interactive and rely on numerous volunteers, we prefer a location where the kids can sit on the floor with room to move around and get up and down.

To have a great time with No Hassles, No Fuss and No Mess for you, consider having your party at the Mad Science Laboratory.

PARTY CONFIRMATION. To ensure we have enough time to prepare an excellent experience for your party, we ask that the details of your party be confirmed with our office by Noon on the Tuesday before your party. We cannot guarantee changes to your party entertainment such as goodie bags and Additional Activities that are made after this time.

ARRIVAL TIME. The Mad Scientist should arrive at your location approximately 15 to 20 minutes before the Mad Science Show Start Time. We ask that you separate the Mad Scientist from the children while he prepares his equipment so the entertainment can start on time. To accommodate for any late arrivals and ensure your entertainment starts on time, we recommend that you tell your guests to arrive at least 30 minutes prior to the Mad Science Show Start Time.

PARTY TIME. The Mad Scientist will be ready to begin your party entertainment at the stated Mad Science Show Start Time. Should all your guests not be present at the stated party start time, the host may elect to delay the start of the party entertainment. If the party entertainment starts late, we may not be able to make up the missed time as the Mad Scientist may have another party to perform after yours.

PARTY LENGTH. The entertainment portion of all our birthday parties lasts approximately 45 - 60 minutes depending on the size of your party and the ages of the children. During this time, we will perform many hands-on activities and demonstrations and make a take-home project for all the kids!

If you will have an additional activity at your party (such as a Rocket Launch, our Bubbling Potion Show or the Electric Lab) this will add approximately 10 to 15 minutes to your entertainment time. Please consider the age and attention span of the kids when adding more than one additional activity. In any event, no more than 3 additional activities can be added to your party.

PARTY FLOW. The entertainment portion of your party will begin at the Show Start Time. Once our entertainment begins, the Mad Scientist will perform until our entertainment portion is complete.  We will not be able to stop and accommodate another party activity like cake or presents so please plan the rest of your party accordingly.

PAYMENT. The Mad Scientist will present you with an invoice upon arrival at your location. This will reflect the Balance Due which should be the Total Party Cost minus any deposit or pre-payments. We ask that you have payment ready promptly at the end of the party entertainment. Any changes to the Balance Due should be discussed with the Mad Scientist prior to payment. For your convenience you can pay the Balance Due by check or credit card. Please, no cash.

ADJUSTMENTS TO THE PRICE. As gauging the number of party guests is not an exact science, many aspects of your party can be adjusted up to and including the day of your party. For instance, you will be charged only for the number of goodie bags you use and your party price will be adjusted to reflect the actual number of participants. Please address these changes with your Mad Scientist prior to payment.

TIPPING. Often customers inquire about a gratuity for the instructor. At your discretion, the typical service percentage (15% - 20%) is customary. Please pay your Mad Scientist directly and do not include this amount in the balance due.

YOUR OPINION MATTERS! Along with the invoice, the Mad Scientist will present you with a pre-stamped survey postcard. Please take a moment to provide our office with feedback on your experience. It is through these surveys that we ensure your Mad Scientist and your experience meets your expectations.

 

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Travel Party FAQs:

Q:    Are adults/parents invited to observe the party?

A:    Yes! Kids of all ages will enjoy our unique brand of fun, hands-on science. Should adults be present, we ask that they limit their involvement to observation only and that they respect our desire for silence during the entertainment. One of the best parts of Mad Science parties is that kids get to do most of the activities themselves. Any child who participates in the party activities, regardless of age, will be included when we calculate party participants.

Q:    Should I offer the Mad Scientist some cake/ice cream or pizza?

A:    Although the offer would be appreciated, most of the time your Mad Scientist will have another party to perform after yours. To ensure he arrives on time for the next party, your Mad Scientist will typically decline.

Q:    Can I have alcohol at a party at my location?

A:    That is entirely up to you. As fun, hands-on science and inebriation usually do not mix very well, we ask that you excuse your drinking guests from the area in which we will perform. Likewise, it is our company policy that no Mad Scientist can drink prior to or during his interaction with children.

Q:    What happens in the case of inclement weather? Will my party be cancelled?

A:    Our office staff will contact you the day before your party if conditions are such that we cannot safely support your party. Should weather conditions deteriorate during the day of your party, your Mad Scientist will determine if we can support your party and will contact you directly. We realize your child's birthday comes around but once a year. We do everything in our power to ensure we do not disappoint a child on his birthday. Should your party be cancelled, we will make every effort to reschedule as quickly as possible.

Q:    How do I get in touch with Mad Science?

A:    If you have any questions, please contact our reservations office at (803) 739-2122. Our reservations office maintains normal business hours of 8am – 5pm, Monday through Friday. You may also reach us via e-mail at sciencem@bellsouth.net. On the day of your party, you can reach The Laboratory at (803) 739-2122. We do not give out contact numbers for our Mad Scientists.

Q:    Should I tip the Mad Scientist?

A:    Often customers inquire about a gratuity for the instructor. At your discretion, the typical service percentage (15% - 20%) is customary. Please pay your Mad Scientist directly and do not include this amount in the balance due.  

We look forward to being invited to your party!

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Start the booking process right now! Call a Party Specialist at 803-739-2122 .